Sr_ Group Lead

About the role

We are looking for an experienced Sr. Group Lead – GIS/Mapping Operations to lead large-scale operations and drive service delivery, customer experience, people management, and process excellence. The role requires strong leadership experience within the GIS/Mapping domain and the ability to manage Managers, Team Leaders, and a large analyst workforce.

What you'll do

• Lead the program and team to achieve operational goals and objectives
• Manage daily operations for a large team of 250+ analysts
• Provide functional support and direction to Managers and Team Leaders
• Monitor performance of line Managers and provide regular coaching and guidance
• Track project progress, identify risks, and implement mitigation plans

What you need

• 5–8 yrs of experience
• PowerPoint
• Stakeholder management
• Excel
• Six Sigma
• Process improvement
• Office 365
• Any graduate

Good to have

• Project management