Sr Manager Ops, AMZL, IN AMZL

About the role

In this role you will be responsible for Setting up the delivery infrastructure in the city which includes identifying the locations for delivery stations and ensure rapid growth in the delivery infrastructure through out the city.

What you'll do

• Defining, building and responsible for the execution of transportation processes, right from FC to customers and leveraging our Delivery center network
• Building capacity in the network by appointing Service Partners and planning IHS points. He/ she maintains relationships with the Service Partners and builds their…
• Responsible for Hiring, training and building up a highly motivated workforce for the delivery teams, with support from HR and training team
• Ensure enough bandwidth in citywide delivery team for peak time delivery management
• Coordinate with Finance, CS, FC and Projects team to matters related to city operations

What you need

• 2–5 yrs of experience
• Team management
• Customer service
• Process improvement
• Performance management
• Kaizen
• Any graduate