Sr. Mgr Central Operations, LMAQ

About the role

You will lead the Workforce Planning, L&D, ACES, Data Governance, Engagement, and central programs at LMAQ. You will provide strategic leadership and management across all support functions, ensuring alignment with the organization’s global strategy and objectives. You will develop and implement strategies for support functions and prioritize as per the needs of the organization.

What you'll do

• Lead the Workforce Planning, L&D, ACES, Data Governance, Engagement, and central programs at LMAQ
• Provide strategic leadership and management across all support functions, ensuring alignment with the organization’s global strategy and objectives
• Develop and implement strategies for support functions and prioritize as per the needs of the organization
• Lead the central programs that cut across all of LMAQ, such as Gen AI driven productivity improvements
• Continually raise the bar on innovation for great customer experience

What you need

• 7–13 yrs of experience
• Team management
• Last-mile delivery
• Learning and development
• MBA