Sr Operations Manager, AI&R Office

About the role

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.

What you'll do

• Workforce and organisation data
• Maintain headcount tracking against approved plan across employees and contractors; keep org charts, role mappings, and position status current
• Contractor operations. Own the full contractor lifecycle, demand intake, onboarding and system access, extensions, rate and utilisation tracking, offboarding
• Process documentation. Author and maintain SOPs, RACI matrices, and process maps for how the function operates; drive adoption, review cycles
• Knowledge management. Own the information architecture, SharePoint and Teams site structure, document repositories, naming and version conventions

What you need

• Accounts payable
• Vendor management
• Reporting
• SAP
• SOP writing
• Documentation
• B.Tech or B.E. or B.Com or BBA or MBA