Sr Program Manager

About the role

1.Generate Tower Level Employee Engagement (Ee) And Employee Net (En) Revenue Through Effective Project Executive Strategies And Dmo Methodologies, Ensuring Alignment With Organizational Goals. 1.In-Depth Knowledge Of Project Management Principles And Methodologies.

What you'll do

• 1.Generate Tower Level Employee Engagement (Ee) And Employee Net (En) Revenue Through Effective Project Executive Strategies And Dmo Methodologies
• Ensure All Tasks, Responsibilities, And Escalations Are Resolved In Accordance With Agreed Sla Norms
• Oversee Operational Hygiene By Validating Reports And Ensuring Services Delivered Meet The Standards Set Forth In The Sow
• Promote Positive Customer Satisfaction By Developing And Implementing New Initiatives And Frameworks That Enhance Service Delivery And Client Relations
• Oversee And Implement The Profit Improvement Plan (Pip) Through Strategic Levers Such As Automation And Self-Driven Initiatives

What you need

• Project management
• Process improvement
• Employee engagement
• ITIL
• Any graduate