Sr. Program Manager, IN Easy Ship

About the role

The India Easy Ship (ES) business team strives to deliver the best seller experience for small, medium and large businesses who wish to partner with Amazon on it's marketplace and shipping offerings. With this mission in mind, the team is looking to hire an analytical-minded, outcome-oriented Sr. Program Manager to support the Trans and Performance charters for IN ES.

What you'll do

• Partner cross functionally across Operations, Product, Analytics, Account Management and Seller Services teams to drive improvements for the seller
• Deep-dive to identify inherent gaps and trends/patterns in Pick-up Operations and Performance Actions and drive programmatic actions based on derived insights
• Partner with Tech teams to identify, ideate and develop solutions that can lead to step-changes in terms of a seller's pickup experience
• Track and bridge trends in key business metrics at a weekly/monthly cadence to bridge changes with speed
• Institute mechanism that will support the business stay ahead of fast-changing external environment

What you need

• 5–9 yrs of experience
• Project management
• Last-mile delivery
• Root cause analysis
• MBA or BBA

Good to have

• Curriculum development