Sr. Program Manager, WW FBA

About the role

We are looking for a Program Manager who will partner closely with in-country FBA, Supply Chain, Retail, and Operations teams in International Emerging Stores (IES) stores to drive key FBA inventory metrics — covering areas such as inventory availability, excess/Aged inventory. In the near term, this role is focused on building the operating mechanisms, measurement frameworks, and cross-functional alignment needed to move these metrics.

What you'll do

• Need to be comfortable operating without a fully defined playbook — diagnosing problems using data you pull yourself, influencing teams you do not manage
• Partner with in-country FBA, Supply Chain, Retail, and Operations teams to drive key FBA inventory metrics taking progressively deeper ownership of outcomes over time
• Build and maintain root-cause attribution frameworks that connect upstream inputs (forecasting gaps, inbound defects, seller restock adoption
• Lead weekly, monthly, and quarterly review mechanisms for your metric areas
• Design and run structured experiments with sellers - adoption levers, communication treatments, and incentive mechanisms

What you need

• SQL
• Performance testing
• BBA