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Sr_ Relationship Manager Affluent Relations

Standard Chartered·Mumbai

Pay not stated2–5 yrsFull-time

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About the role

Servicing primarily walk-in customers to fulfill the specific transactional requirements of the customer through high-quality customer service while increasing product penetration through cross sell and achieving allocated portfolio and revenue targets.

What you'll do

  • Maximize sales performance to achieve given revenue targets (self and branch) through liability products [Current /Savings /Term deposits]
  • Generate new business via sales promotions, out-marketing calls and presentations and in-branch contacts
  • Participate actively in branch sales planning to generate action plans for meeting targets
  • He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times
  • Ensure high level of customer service in the Branch. Manage difficult customer situations

What you need

  • 2–5 yrs of experience
  • Sales
  • KYC
  • Wealth management
  • MIS reporting
  • Operational risk
  • Reconciliation
  • Any graduate

Good to have

  • Cross-selling

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