Sr. Salesforce Administrator

About the role

Revenue Operations plays a critical role in ensuring financial success by improving the platforms, operations, and systems supporting our go-to-market teams. This team partners with Marketing, Sales, Customer Success, and Finance to deliver scalable and efficient processes across the customer lifecycle, from lead generation to revenue recognition.

What you'll do

• Administer and configure Salesforce Sales Cloud, Salesforce Service Cloud, and Salesforce Experience Cloud to support the needs of different departments such as sales
• Collaborate with stakeholders to gather requirements, design solutions, and implement changes within Salesforce
• Develop and maintain custom objects, fields, formulas, workflows, validation rules, and process builder flows to automate business processes and improve data integrity
• Manage user access, profiles, roles, permission sets, and security settings to ensure data privacy and compliance with company policies
• Lead efforts to integrate Salesforce with other systems and third-party applications using APIs, middleware, and other integration tools

What you need

• 5–9 yrs of experience
• Salesforce
• Root cause analysis
• Data privacy
• Customer success
• Go-to-market
• B.Sc or B.Tech or B.E. or BCA

Good to have

• Git
• Agile