Sr Service Delivery Manager (DPO)

About the role

Group Manager / Associate General Manager – Business Banking The Senior Manager – Business Banking is responsible for driving business growth, managing a portfolio of SME/MSME and Mid-Corporate customers, leading a team of Relationship Managers, and ensuring the achievement of business objectives across assets, liabilities, fee income, and profitability.

What you'll do

• Business Growth & Portfolio Management
• Drive growth of the Business Banking portfolio by acquiring new customers and expanding existing relationships
• Achieve business targets for assets, liabilities, revenue, profitability, and fee income
• Identify and develop opportunities within SME, MSME, Commercial Banking, and Emerging Corporate segments
• Build a strong customer pipeline through market mapping and strategic networking

What you need

• 8–12 yrs of experience
• Financial analysis
• Credit appraisal
• Portfolio management
• Treasury
• Working capital
• Underwriting
• B.Com or MBA

Good to have

• Cross-selling
• Credit risk
• KYC
• AML
• Employee engagement
• Talent management