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Sr Service Delivery Manager (DPO)

HCLTech·Chennai

Pay not statedSenior levelFull-time

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About the role

To manage application support and maintenance operations to the satisfaction of the customer and meeting the agreed service levels and within the cost budgeted for providing the support.

What you'll do

  • Co-Ordination With Onsite Track Leads And Engaging With Customers
  • Ensure Process Effectiveness And Continual Service Improvement
  • Managing Cost Of Providing Service Within Budgeted Levels
  • Managing Risks And Escalating Appropriately To Sr Management
  • Lead, Guide And Coach The Team

What you need

  • Any graduate

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