Sr Solution Architect

About the role

Senior ServiceNow Technical Architect role is aligned to ServiceNow Global Elite Partner expectations. The architect acts as a technical authority and trusted advisor, owning end-to-end ServiceNow architecture, multi-workflow solution strategy, platform governance, and technical assurance for large-scale, complex, enterprise implementations.

What you'll do

• Own ServiceNow platform architecture, reference architectures, and technical roadmap across accounts
• Define and enforce architectural standards, guardrails, and design patterns aligned with ServiceNow best practices
• Lead multi-workflow enterprise implementations spanning IT, Employee, and Customer workflows
• Provide final technical authority for complex or high-risk architectural decisions
• Ensure platform scalability, performance, security, and regulatory compliance

What you need

• ServiceNow
• Portfolio management
• ITIL
• Roadmapping
• CMA