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Sr Subject Matter Expert (Support&Ops)

HCLTech·Noida

Pay not stated6–11 yrsFull-time

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About the role

We are seeking an experienced Unix L2/L3 Support Engineer with strong expertise in Linux (RedHat), Solaris administration to provide 24x7 operational support for enterprise datacenter and cloud environments. The role involves incident management, problem determination, system administration, automation, infrastructure support, performance optimization, patch management, and ensuring high availability of critical business services.

What you'll do

  • Provide L2 administration and operational support for Linux, Solaris, servers across Data Center and Cloud environments
  • Perform installation, configuration, administration, patching, upgrades, migration, and lifecycle management of Unix/Linux platforms
  • Perform OS hardening, capacity management, performance tuning, and system optimization
  • Troubleshoot server, operating system, hardware, storage, and application-related issues
  • Handle break-fix activities and service restoration within agreed SLAs

What you need

  • 6–11 yrs of experience
  • AWS
  • Linux
  • Terraform
  • Docker
  • Kubernetes
  • Azure
  • B.Tech or B.E. or B.Sc or BCA

Good to have

  • ITIL
  • Ansible
  • Shell scripting
  • Python
  • GCP
  • Root cause analysis

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