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Sr Subject Matter Expert (Support&Ops)

HCLTech·Noida

Pay not stated7–13 yrsFull-time
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About the role

Debug and resolve intricate software and data-path issues by replicating customer environments across cloud and on-premise deployments.Root Cause Analysis (RCA): Deliver deep technical RCAs for critical production incidents and performance bottlenecks.Engineering Collaboration: Partner directly with core engineering, product, and cloud operations teams to report code-level bugs and fast-track patches.Deployment Guidance: Provide architecture and operational expertise during customer software…

What you need

  • 7–13 yrs of experience
  • Linux
  • TCP/IP
  • NoSQL
  • C++
  • AWS
  • GCP
  • Any graduate

Good to have

  • Redis
  • Python
  • Bash
  • Go
  • C
  • Azure

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