Sr. Sustain Engineer

About the role

Overview PepsiCo’s Sustain & Operations team, as part of the Tech Strategy & Enterprise Platform Sustain & Operations organization, delivers and sustains digital products across Strategy and Transformation’s core priorities to accelerate PepsiCo’s digital transformation.

What you'll do

• Handles a variety of technical procedures, new and established
• Performs initial diagnosis, triage, and where possible fixes issues themselves
• Handles advanced troubleshooting, typically via escalation from SEs/ SREs
• Resolves the root causes of problems, where possible
• Expands existing product functionality and related automation/ tooling/dashboards

What you need

• ServiceNow
• SAP
• Root cause analysis
• Customer success
• Any graduate