Sr Technical Lead (Support & Operations)

About the role

Own Datadog full-stack observability across infrastructure, application, network, and cloud components. Fine-tune and optimize existing Datadog monitoring configurations, dashboards, alerts, and synthetics. Implement advanced Datadog functionalities such as APM distributed tracing, RUM, log analytics, and CI/CD pipeline integrations.

What you'll do

• Own Datadog full-stack observability across infrastructure, application, network, and cloud components
• Implement advanced Datadog functionalities such as APM distributed tracing, RUM, log analytics, and CI/CD pipeline integrations
• Define observability KPIs and SLIs/SLOs aligned to business and IT service health
• Develop and maintain custom monitors, service maps, and metric dashboards for proactive monitoring
• Integrate Datadog with incident management systems (ServiceNow, OpsGenie, PagerDuty, etc.)

What you need

• 5–8 yrs of experience
• Python
• AWS
• Docker
• Kubernetes
• Datadog
• CI/CD
• Any graduate

Good to have

• ITIL
• Terraform
• GCP
• ServiceNow
• Azure
• PowerShell