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Sr Technical Lead (Support & Operations)

HCLTech·Noida

Pay not statedSenior levelFull-time

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About the role

Messaging & Collaboration - Enterprise Meetyoo Messaging & Collaboration - Enterprise Meetyoo

What you'll do

  • Support live event execution and monitor platform performance
  • Troubleshoot audio, video, streaming, and attendee connectivity issues
  • Coordinate with event producers, speakers, and customers before and during live events
  • Conduct rehearsal sessions and technical readiness checks
  • Handle incident, service request, and change management activities

What you need

  • ServiceNow
  • TCP/IP
  • ITIL
  • Firewalls
  • Root cause analysis
  • Any graduate

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