Sr Territory Manager - Retail Service

About the role

Oversee and coordinate all genset service activities. Ensure timely and efficient servicing of genset equipment. Develop and implement maintenance schedules and service protocols. : Lead and mentor a team of service engineers and customer service representatives. Provide training and support to team members to enhance technical and customer service skills.

What you'll do

• Oversee and coordinate all genset service activities
• Ensure timely and efficient servicing of genset equipment
• Develop and implement maintenance schedules and service protocols
• Conduct regular performance reviews and set development goals for the team
• Implement customer feedback mechanisms to improve service quality and customer satisfaction

What you need

• 7–15 yrs of experience
• MS Office
• Communication
• Sales
• Customer service
• Business development
• B.Tech or B.E.