SRE II Enterprise Tech Support (Virtualization & Networking)

About the role

Are you a seasoned Systems Reliability Engineer with a passion for troubleshooting complex technical issues, expertise in networking and virtualization, and a customer-driven mindset? If so, you'll thrive in our collaborative team environment at Nutanix, where you will have the opportunity to work on innovative projects, enhance customer satisfaction, and grow alongside top-tier technology specialists in a supportive hybrid work setting.

What you'll do

• Troubleshoot and resolve complex technical issues for customers, ensuring high satisfaction levels
• Collaborate with developers to identify and improve product serviceability by addressing defects
• Analyze customer data to enhance product reliability and mitigate risks
• Foster partnerships with technology allies for issue resolution and ecosystem improvements
• Mentor and guide junior team members, promoting a collaborative and growth-oriented team environment

What you need

• 7–12 yrs of experience
• Networking
• VMware
• Troubleshooting
• B.Tech or B.E. or B.Sc or BCA

Good to have

• Linux