Staff Data Scientist - Growth & Expansion

About the role

We're hiring a Staff Data Scientist, Growth & Expansion to own one outcome - customer growth - across every team that shapes it. Growth at HighLevel isn't the property of a single team: onboarding, activation, trial-to-paid, multi-product adoption, and expansion are driven by the Growth org, GTM, Finance, and product teams across the company.

What you'll do

• Own the customer-growth outcome end to end - onboarding, activation, TTP, multi-product adoption, and expansion revenue - across Growth, GTM
• Identify which early and mid-lifecycle behaviors predict expansion (second product, higher plan, add-on attach), not just initial conversion
• Connect product signal to GTM/marketing spend and Finance's growth targets - a single evidence base the whole growth motion shares
• Model the B2B2C dynamic - agency → sub-account activation and expansion - and surface where compounding value is created or lost
• Partner with the Experimentation & Causal Inference lead to design and read growth experiments rigorously; hold causal vs. correlational claims to a real bar

What you need

• 9–16 yrs of experience
• SQL
• Python
• Statistics
• Snowflake
• dbt
• Product strategy
• Any graduate

Good to have

• CRM