Staff Engineer - L4

About the role

As a Staff Engineer – L4, you’ll be an escalation point for the most complex and critical issues affecting enterprise and hyperscale environments. This hands-on role is ideal for a deep technical expert who thrives under pressure and has a passion for solving distributed system challenges at scale. This role is part of the Infinia Core engineering team.

What you'll do

• Technical Expertise & Escalation LeadershipOwn critical customer case escalations end-to-end, including deep root cause analysis and mitigation strategies
• Act as one of the technical escalation points for Infinia incidents — especially in productionimpacting scenarios
• Lead war rooms, live incident bridges, and cross-functional response efforts with other engineering, QA, and Field teams
• Utilize AI-powered debugging, log analysis, and system pattern recognition tools to accelerate resolution
• PRODUCT KNOWLEDGE & VALUE CREATION

What you need

• Python
• Go
• AWS
• C++
• Root cause analysis
• LLMs
• Any graduate

Good to have

• Incident response
• Bash
• Prometheus
• Grafana
• Elasticsearch
• Linux