Staff Engineer, ServiceNow (AI Ops & Event Management)

About the role

Staff Engineer, ServiceNow (AI Ops & Event Management) at Nagarro. Design, develop, implement, and maintain ServiceNow AIOps and Event Management solutions following ServiceNow best practices.

What you'll do

• Design, develop, implement, and maintain ServiceNow AIOps and Event Management solutions following ServiceNow best practices
• Configure and optimize ServiceNow AIOps capabilities for business-critical applications and infrastructure
• Implement Event Management solutions, including alert ingestion, alert correlation, and noise reduction
• Develop and maintain integrations between ServiceNow and enterprise monitoring tools
• Build and enhance platform capabilities using JavaScript, Glide APIs, Flow Designer, and Integration Hub

What you need

• 5.5–10 yrs of experience
• ServiceNow
• Event management
• JavaScript
• B.Sc or B.Tech or B.E. or BCA or M.Tech or MCA or M.Sc