Staff Engineer - Telephony

About the role

Samvaad is a conversational AI platform for enterprises, startups, digital natives, and governments. We are hiring hands-on technical owners who can take ambiguous problems through to reliable production systems. At the heart of Sarvam’s conversational AI platform sits the system that lets our customers build, configure, deploy, and operate voice agents and campaigns - at scale.

What you'll do

• The end-to-end backend for agent, campaign, and user management - from data modeling through API design to deployment, in Python and FastAPI
• Workflow orchestration with Temporal for complex, long-running, stateful operations
• Performance and reliability for a multi-tenant SaaS platform operating at sub-second latency SLOs
• Observability - logging, metrics, tracing - so the team can debug production confidently and quickly
• Integration testing - the test infrastructure that lets us ship fast without breaking customer-facing systems

What you need

• 8–12 yrs of experience
• Python
• PostgreSQL
• Redis
• FastAPI
• Data modelling
• Next.js
• Any graduate

Good to have

• LLMs
• Machine learning