Staff Network Reliability Engineer, Cloud Operations

About the role

As a Staff Network Reliability Engineer, Cloud Operations, in the Global Product Support & Customer Success organization, you are the Cloud Infrastructure domain authority within Skylo’s production NTN network. Everything runs on the infrastructure you keep healthy — RAN NFs, Core NFs, OSS, BSS, and the observability pipeline itself.

What you'll do

• Cloud Infrastructure Operations & Health Ownership
• Own on-premise Kubernetes cluster health: bare-metal node availability, container runtime stability, CNI networking, persistent storage arrays (Ceph/Rook or equivalent)
• Monitor and triage infrastructure alarms using OSS dashboards, Grafana/VictoriaMetrics telemetry, GCP Cloud Monitoring
• Execute and own Cloud Infra runbooks for P2–P4 fault categories: GKE node recovery, pod eviction and rescheduling, PVC repair, database failover execution
• Own BSS-IIS GKE cluster monitoring and infrastructure health; maintain runbooks that reflect current cluster topology after every infrastructure change

What you need

• 8–10 yrs of experience
• Troubleshooting
• PostgreSQL
• GCP
• Root cause analysis
• Prometheus
• Kubernetes
• Diploma

Good to have

• Telecom
• Python
• Go
• Grafana
• Terraform
• Redis