Staff Partner Manager – Intuit Customer Success | Expert Network

About the role

We are looking for a bold, driven and creative leader with a desire to deliver impactful outcomes through our vibrant partner network. This position will own and lead strategic customer success partnership(s) as well as large scale initiatives

What you'll do

• Manage outsourcing engagements and related program management aspects for multiple customer segments and geographies, including India
• Lead multiple partner relationships and drive improvements in overall partner performance, consistency and rigor
• Lead contract terms, pricing and negotiation strategies with existing and new partners
• Lead new partner and site selection across multiple geographies
• Identify and lead large scale strategic initiatives and process improvements to impact customer experience and business outcomes

What you need

• 10–18 yrs of experience
• Customer success
• Communication
• Learning and development
• MBA

Good to have

• Compensation and benefits