Staff Software Engineer (Fullstack Backend Focused (Ruby+React))

About the role

We’re looking for a Staff Software Engineer to be the technical leader for this team. In this role, you’ll define and drive the architecture, execution strategy, and long-term technical roadmap. You’ll lead the development of a feature-rich system that helps company admins onboard, adopt, and manage Zendesk products with ease, while also empowering internal teams to integrate their solutions efficiently.

What you'll do

• Take ownership of features and collaborate with the Tech Leaders to design and implement complete solutions
• Contribute to technical discussions and decision-making with other teams and partners across the global engineering organisation
• Participate in and lead activities such as pairing sessions and code reviews to facilitate continuous self-improvement for the whole team
• Work closely with our designers and product managers to help define the future of the product
• Provide operational support for our services in Production

What you need

• 9–16 yrs of experience
• SQL
• Java
• TypeScript
• Node.js
• JavaScript
• Redis
• Any graduate

Good to have

• Go
• Zendesk
• Ruby
• Scala
• React
• Redux