Staff Software Engineer (L4)

About the role

As a Staff Backend Engineer on the Twilio Flex Engineering team, you will set technical direction for the systems that power TaskRouter, the real time engine that decides how every contact center interaction reaches the right person.

What you'll do

• Set and own the technical direction for a set of high scale, business critical backend services running on AWS, and hold the architectural vision as it evolves
• Lead the design of large distributed systems changes, covering scalability, data architecture, fault isolation, and migration strategy
• Raise availability and resilience for Tier 0 systems, and make deliberate tradeoffs between reliability, cost, and delivery speed
• Partner with peer engineering teams, platform teams, and product to align on designs and unblock shared dependencies
• Raise the engineering bar through design review, code review, and direct mentorship of senior and mid level engineers

What you need

• 8–14 yrs of experience
• SQL
• Java
• Python
• AWS
• PostgreSQL
• DynamoDB
• Any graduate

Good to have

• Kafka
• Docker
• Kubernetes
• Linux
• Prometheus
• Grafana