Staff Software Engineer

About the role

We're looking for a Staff Software Engineer to set technical direction across multiple teams and raise the bar for how we build real-time voice AI. You'll own our hardest cross-cutting problems: the architecture of a platform that runs in live conversations, reliability and latency at production scale and developer velocity across our Desktop App, SDK, Voice Gateway and Portal.

What you'll do

• Define and drive architecture across our client (Desktop App / SDK), gateway and cloud backend systems
• Balance near-term customer delivery against long-term scalability as we move from contact centers into telecom and enterprise
• Own real-time performance. Treat end-to-end latency, audio quality, CPU and memory footprint and uptime as first-class requirements. Our products run live on customer…
• Lead cross-team initiatives. Take ambiguous, high-impact problems that span the SDK, backend, ML inference and DevOps teams
• Stay hands-on. Write and review production code, prototype new approaches and dig into the hardest bugs across the client, backend services and deployment layers

What you need

• 8–12 yrs of experience
• REST APIs
• Python
• PostgreSQL
• Rust
• Machine learning
• Telecom
• M.Sc or B.Tech or B.E. or B.Sc or BCA or M.Tech or MCA

Good to have

• AWS
• Docker
• Kubernetes
• CI/CD
• Kafka
• Terraform