Staff Solution Architect

About the role

We're looking for a Solutions Architect to join our R&D Customer Engineering organisation and partner with strategic Design Partner customers. This is a highly customer-facing role that sits at the intersection of solution architecture, product strategy, and enterprise governance. You will work directly with customers to understand their business challenges, technical requirements, regulatory considerations, and strategic objectives.

What you'll do

• Partner directly with enterprise customers to understand business objectives, technical requirements, operational challenges, and strategic priorities
• Lead discovery workshops, architecture reviews, solution assessments, and technical design sessions
• Translate customer needs into scalable solution architectures, implementation strategies, and reusable design patterns
• Bridge customer requirements with Product Management and Engineering teams by identifying product gaps, influencing roadmap priorities, and driving platform improvements
• Design secure, scalable, and resilient enterprise solutions across workflows, integrations, APIs, data models, governance processes, and operational architectures

What you need

• 8–14 yrs of experience
• Customer success
• Product strategy
• Any graduate