State DASS Support (Jio Point)

About the role

To liaison with DASS team with Jio Point team & S&D team for To ensure customer satisfaction, to avoid escalation of issues To ensure service policy adherence by Jio Point personnel To be responsible and accountable for Service Deliverables in the Jio To ensure coordination between Jio point & Jio Centre to support

What you'll do

• Ensure customer satisfaction, to avoid escalation of issues
• Ensure service policy adherence by Jio Point personnel
• Be responsible and accountable for Service Deliverables in the Jio
• Ensure coordination between Jio point & Jio Centre to support
• Manage & Monitor KPIs of JP, within guidelines given

What you need

• 8–10 yrs of experience
• Sales
• SPC
• B.Tech or B.E. or B.Sc or Diploma