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Strategic Account Management Specialist

Teleperformance (TP)·Jaipur

Pay not statedJunior levelFull-time

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About the role

Account Management/Key Accounts work focuses on medium to long-term planning and face-to-face selling of a variety of products, services and/or solutions across multiple lines of business for a defined group of existing clients including: Developing medium to long-range sales plans and preparing strategies to protect, grow, and diversify the relationship with a defined group of existing customers

What you'll do

  • Developing medium to long-range sales plans and preparing strategies to protect, grow, and diversify the relationship with a defined group of existing customers
  • Identifying and managing interactions with assigned group of existing customers to identify cross/up and repeat sales opportunities
  • Resolving problems and ensuring customers receive high quality customer service
  • Developing client retention and growth plans and strategies for developing profitable business with assigned accounts
  • Reviewing and reporting on customer retention, business opportunity and market trends Incumbents in this specialization may be selling directly to the ultimate purchaser…

What you need

  • Sales
  • Channel sales
  • Customer service
  • Target achievement
  • Any graduate

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