Strategy and Operations Analyst

About the role

You’ll join Prodigal’s Strategy & Operations team, the consulting arm of the company. The team sits at the intersection of product, data science, and client operations: designing strategy, building execution pipelines, and running experiments that deliver measurable lifts in recoveries and channel performance.

What you'll do

• Act as a strategic advisor and industry expert to the CXOs of the customers you manage. They will rely on you for advice on what’s best for their business
• Own end-to-end engagement strategy, defining strategies to drive improvements in collections & recoveries, self-serve usage, and consumer experience
• Design structured experimentation frameworks by crafting hypotheses, choosing success metrics
• Partner with data science teams to shape and operationalize models (e.g., channel affinity, right-time-to-contact, offer logic)
• Develop insightful, scalable reports and dashboards to track key performance metrics and proactively track deviations, trends, and anomalies

What you need

• Data analysis
• B.Tech or B.E.

Good to have

• SQL
• Excel
• Python
• Tableau