Subject Matter Expert - Banking Industry

About the role

Subject Matter Expert - Banking Industry at Kyndryl. Drive measurable outcomes by helping customers address complex business challenges through industry specific insight, technology strategy, and execution planning.

What you'll do

• Drive measurable outcomes by helping customers address complex business challenges through industry specific insight, technology strategy, and execution planning
• The role balances discovery, analysis, solution design, and delivery oversight, with clear ownership of defined workstreams and customer outcomes
• Success is demonstrated through actionable recommendations, trusted customer relationships, and progress against agreed business objectives
• Act as a trusted advisor, helping customers address business challenges and achieve measurable outcomes through technology solutions
• Lead discovery, assessment, and planning activities to develop actionable recommendations, roadmaps, and execution strategies

What you need

• 15–27 yrs of experience
• Customer success
• Root cause analysis
• ITIL
• Six Sigma
• B.Tech or B.E. or B.Sc or BCA