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Subject Matter Expert (Support&Ops)

HCLTech·Noida

Pay not statedJunior levelFull-time
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About the role

Analyses technical problems and creates solutions involving the use of existing techniques or tools Configuration, support, and administration of Exchange 2010/2013/2016/2019 and online Analyses technical problems and creates solutions involving the use of existing techniques or tools SMTP routing and design.

What you'll do

  • Monitor Microsoft Exchange alerts to proactively respond, analyze, and troubleshoot to avoid potential incidents that may cause system/network back logs
  • Monitor Microsoft server performance, run routine server diagnostic tests, perform and monitor system backups, and perform cluster failovers
  • Monitor Exchange message queues, resolve non-deliveries, and perform message tracking and record status/findings in daily operations log
  • Perform Exchange database repair, restore and monitor including exchange transaction logs

What you need

  • Office 365
  • Any graduate

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