Subject Matter Expert (Support&Ops)

About the role

The Copilot Studio / Power Platform Architect is responsible for designing, architecting, and delivering enterprise-scale AI, automation, and low-code solutions using Microsoft Copilot Studio and the Power Platform ecosystem. The role drives solution strategy, architecture governance, platform adoption, and innovation initiatives while ensuring scalability, security, compliance, and alignment with business objectives.

What you'll do

• Lead the architecture and design of enterprise solutions using Power Apps, Power Automate, Power BI, Power Pages, Dataverse, and Copilot Studio
• Design and implement intelligent copilots, virtual agents, AI assistants, and conversational experiences leveraging Microsoft Copilot capabilities
• Define architecture standards, governance models, security frameworks, and best practices for Power Platform and AI solutions
• Collaborate with business stakeholders to identify automation and transformation opportunities and translate them into scalable solution architectures
• Design integrations with enterprise systems such as ServiceNow, SAP, Salesforce, Dynamics 365, Azure Services, Microsoft 365, and third-party platforms

What you need

• 8–14 yrs of experience
• Azure
• Power Automate
• REST APIs
• RPA
• Machine learning
• Agile
• Any graduate

Good to have

• ITIL
• ServiceNow
• Salesforce
• Power Apps
• Power BI
• SAP