Subject Matter Expert (Tools&Automation)

About the role

We are seeking a skilled ServiceNow Developer with strong experience in designing, developing, configuring, and supporting ServiceNow solutions across ITSM, ITOM, CMDB, Catalog Management, Workflow Automation, and Integrations. The candidate will work closely with business stakeholders, architects, and delivery teams to implement scalable and efficient ServiceNow solutions

What you'll do

• Design, develop, configure, and maintain ServiceNow applications and modules
• Develop and customize workflows, Flow Designer solutions, Business Rules, Client Scripts, UI Policies, UI Actions, and Service Catalogs
• Build and maintain integrations using REST/SOAP APIs and Integration Hub
• Configure and maintain ITSM modules including Incident, Change, Problem, Request, and Knowledge Management
• Support CMDB, Discovery, Event Management, and monitoring tool integrations

What you need

• 4–8 yrs of experience
• SQL
• JavaScript
• Python
• ServiceNow
• Shell scripting
• ACLS
• B.Tech or B.E. or B.Sc or BCA

Good to have

• CI/CD
• PowerShell
• Linux
• Splunk
• Root cause analysis
• Test cases