Senior Platform Engineer
Veeam·Pune
- Can I apply
- Open to any education · 8–14 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Veeam's site: account needed, ~10–15 min
Early: posted 3 h ago on their own site
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About the role
application support from the development team. of essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software and hardware.
What you'll do
- Monitor all incoming tickets in Service Desk Tool
- Monitoring of Service desk following ITIL standards
- Provide L1, L2 and to escalate for L3 support whenever required
- Take complete accountability and to track compliance with SLA Adherence
- Identify and pursue service improvement initiatives To manage complaints, suggestions, and compliments
What you need
- 3–5 yrs of experience
- Azure
- Office 365
- SQL Server
- iOS
- Active Directory
- ITIL
- Any graduate
Good to have
- AWS
- PowerShell
- Networking
- Salesforce
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