Support Engineer

About the role

If you thrive on variety, love to dig into complex systems, and want to shape how networks are designed and supported, this role is for you. Provide consistently high-quality technical service to customers, earning their trust through accuracy, responsiveness, and results. Deliver actionable product suggestions to our engineering team, shaping the next generation of Meter’s hardware and software.

What you'll do

• Provide consistently high-quality technical service to customers, earning their trust through accuracy, responsiveness, and results
• Troubleshoot and resolve tickets spanning every layer of the network stack
• Manage and support complex customer networks, almost entirely remotely
• Identify and document product bugs, escalating them with clear reproduction steps
• Create well-structured feature requests informed by real customer needs

What you need

• Networking
• Hardware
• Any graduate

What you get

• ₹16.7 L–₹41.8 L a year