Technical Support Engineer, L2
Tufin·Remote
- Can I apply
- Open to any education · 8–14 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Tufin's own site
Early: posted 1 h ago on their own site
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About the role
Chat and respond to customer emails to solve technical issues they are facing Sync with the development team to talk about the weekly customer support experience, what things we are lacking, and what needs to be done more for better customer support
What you'll do
- Create a report of bugs and repetitive queries from customers every day
- Write documents and maintain reports of top queries and missing content for the content writing team
What you need
- 2–5 yrs of experience
- Any graduate
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