Support Lead

About the role

Expertise in ETL/ELT, data integration, and pipeline development. Prior experience leading and managing a technical team. This is a remote position. We are seeking a SnapLogic Support Engineer to provide production support, monitoring, troubleshooting, and maintenance of enterprise integrations built on the SnapLogic platform.

What you'll do

• Provide L2/L3 support for SnapLogic integrations and data pipelines
• Monitor integration jobs, scheduled tasks, and production interfaces
• Investigate and resolve integration failures, data issues, and performance bottlenecks
• Perform root cause analysis (RCA) and implement corrective actions
• Support API integrations, REST/SOA services, and file-based interfaces

What you need

• 3–6 yrs of experience
• Troubleshooting
• Ticketing tools
• ServiceNow
• ETL
• SQL
• REST APIs
• Any graduate

Good to have

• AWS
• Azure
• Oracle Database
• PostgreSQL
• Data warehousing
• Data modelling