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Support Operations Specialist (Night Shift)

Aera Technology·Remote

Pay not stated2–4 yrsFull-timeRemote

Read from the company's own careers page; you apply on their site.

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About the role

In addition to offering a competitive salary and company stock options, we have other great benefits available. When you’re working from the office, you’ll also have access to a fully-stocked kitchen with a selection of snacks and beverages.

What you'll do

  • Process Improvement: Identify and help implement support process improvements (e.g., new macros, streamlined escalation paths, new reporting)

What you need

  • 2–4 yrs of experience
  • Reporting
  • Process improvement
  • VBA
  • Customer success
  • Any graduate

Good to have

  • SQL

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