Support QA/BA

About the role

Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

What you'll do

• Support the implementation, enhancement, and ongoing performance of our Aprimo platform
• In this dual role, you will work closely with the Senior Aprimo Configurator and cross-functional stakeholders to gather requirements, document user stories
• This role is ideal for someone who can bridge the gap between business needs and technical execution while ensuring system integrity through thorough testing
• Collaborate with stakeholders to gather, analyze, and document business requirements related to Aprimo configuration, workflows, digital asset management
• Develop clear and concise user stories, process flows, and acceptance criteria to guide configuration and development work

What you need

• 3–6 yrs of experience
• Test cases
• Agile
• JIRA
• Ticketing tools
• Azure
• Any graduate

Good to have

• Business analysis
• CRM
• Confluence