Support Specialist

About the role

You will be the face of our platform and enlighten the Tenantcube users with the much-needed technical support. Customer engagement is the key to the role. As a Support Specialist, you should be comfortable with troubleshooting, hustle to provide the solution the customer is looking for, and yes, love talking to customers.

What you'll do

• Customer-first attitude by providing proactive support to the customers
• Collaborate across departments to find the answers you seek
• Be a problem solver, suggest the best solution to address the customer's needs
• Document customer requests and report to the concerned team

What you need

• 0–2 yrs of experience
• Customer service
• Communication
• Any graduate