System Engineer

About the role

Looking for a skilled System Engineer with a bachelor's degree or equivalent and a minimum of 5 years of proven experience in this role. They are someone who can succeed as a 'System Engineer' because of their strong problem-solving skills. They are someone who is currently living in Mumbai and can start immediately or have a notice period of fewer than 30 days and are willing to work from the office.

What you'll do

• They have to ensure that the IT Helpdesk tickets are monitored, resolved and closed in line with the agreed KPIs described within the IT SLA document
• Ensure that the working processes are executed in line with the agreed standards and workflows (such as user creation (starter & leaver process)
• Maintaining computer networks and systems including software, mainframes and other physical hardware
• Installing and configuring infra equipment to update or fix hardware or software issues
• Monitoring computer systems to improve system performance

What you need

• 5–9 yrs of experience
• Office 365
• AutoCAD
• Azure
• Internal controls
• Active Directory
• Any graduate