System Engineer - ( L3 End-to-End support expert)

About the role

Level 3 End-to-End Support provides expert-level technical Support for complex and critical production issues across the complete solution stack. The objective is not only to restore service but to identify the root cause, implement sustainable solutions, prevent recurrence and continuously improve service reliability and supportability.

What you'll do

• Cloud access and security
• UAT, staging and production environments
• Strong hands-on Kubernetes capability is required
• Project Deployment & Operational Readiness
• Work closely with Project and Engineering teams to ensure new solutions are operationally ready and supportable before transition into Support

What you need

• 5–9 yrs of experience
• Linux
• Kubernetes
• AWS
• Bash
• Python
• Azure
• B.Sc or B.Tech or B.E. or BCA

Good to have

• Terraform
• Docker
• JIRA
• Ansible
• Root cause analysis
• TCP/IP