Systems Engineer - Emerging

About the role

You would act as the key Systems Engineer to work closely with a sales representative to handle SMB accounts customers. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

What you'll do

• Pre-sales - assist in qualifying sales leads from a technical standpoint
• Sales calls - be the main technical resource on sales calls and answer / educate the customer on issues ranging from features
• Conversant with networking applications and solutions
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support escalation team and engineering…
• Understand and follow escalation process

What you need

• Firewalls
• EDR
• SIEM
• Channel sales
• Any graduate