Team Lead - CRP Services

About the role

The Team Lead – CRP Services will lead the GBS team in India in supporting the Civil Aerospace Service Business team in Derby throughout the end-to-end Contract Review Pack process. The role is accountable for day-to-day service delivery, data management, variance and forecast impact analysis, reporting, automation, controls and stakeholder coordination to enable accurate financial forecasting for aftermarket service contracts.

What you'll do

• Lead the GBS India CRP Services team to deliver an excellent level of service to the Derby-based Civil Aerospace Service Business team
• Manage the identified elements of the end-to-end operational delivery of Contract Review Pack processes across multiple systems
• Oversee master data management, standardisation and integration across platforms and applications, ensuring data quality supports accurate financial forecasting
• Own and drive automation and process improvement opportunities using advanced Excel, Power BI, Python, SQL, VBA and other relevant tools to improve accuracy
• Manage workflow, resource allocation, service levels and monthly quality reviews in collaboration with Derby-based stakeholders and leadership

What you need

• 5–8 yrs of experience
• Power BI
• SQL
• Data visualisation
• Dashboarding
• Excel
• VBA
• MBA or B.Tech or B.E. or BBA

Good to have

• Python
• ETL
• Variance analysis
• Lean
• SOP writing