Team Lead - Data Support

About the role

Distribute workload across 4–6 analysts, set priorities, and monitor SLA adherence. Decide which requests need immediate delivery, which can be automated, and which should be declined/redirected. Effective management of business-critical support requests during late evenings / early mornings / holidays (beyond working hours)

What you'll do

• Manage the end-to-end reporting processes, including data extraction, transformation, and presentation
• Ensure overnight MIS jobs, and dashboards run successfully; troubleshoot failures in SQL/Python
• Interact with different teams (sales, risk, operations, credit, audit, product, etc.) – clarify requests

What you need

• 4–6 yrs of experience
• SQL
• Power BI
• Python
• MIS reporting
• Tableau
• Dashboarding
• B.Tech or B.E. or B.Sc or BCA