Team Lead

About the role

This position is responsible for day-to-day quality review of production staff in support of residential and small business operations. The position is responsible for establishing and managing processes associated with training, quality monitoring and measuring across the operations.

What you'll do

• Responsible for day-to-day quality review of production staff in support of residential and small business operations
• Responsible for establishing and managing processes associated with training, quality monitoring and measuring across the operations
• Manage and achieve daily quality assurance targets

What you need

• 1–2 yrs of experience
• Customer service
• Sales
• Any graduate