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Team Lead – Live TV & Media Operations

Gratitude·Bengaluru

Pay not stated4–5 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Team Lead – Live TV & Media OperationsLocation: BangaloreExperience: 4–5 YearsBand: BPO 3/4Salary: Up to ₹12 LPAJob Code: 435736Work Mode: Not specified in the JDShift: Any shift as assigned; weekend work is mandatoryJob OverviewWe are seeking an experienced Team Lead – Live TV & Media Operations to manage day-to-day live television and media operations, ensuring accurate task execution, high-quality service delivery, and adherence to client-defined service-level agreements (SLAs).

What you need

  • 4–5 yrs of experience
  • SOP writing
  • Reporting
  • Team management
  • Root cause analysis
  • Documentation
  • Data analysis
  • Any graduate

Good to have

  • Internal audit
  • CRM
  • Ticketing tools
  • iOS
  • Android

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